Schedule Change

Beginning February 4, 2021, Information Technology will be changing the software update schedule for all Windows and Mac office computers.  The following software update schedule will now be in place: 

  • 1st Thursday of each month beginning at 10:00 PM through the following Thursday at 10:00 PM 

This schedule change will provide more opportunities for your computers to get critical software and security updates.

Note: This applies to Windows and MacOS computers used in employee offices; this does NOT apply to classrooms, computer labs, or production computers.

Background

For the last several years, Information Technology has been installing software updates during a narrow 14 hour window from 10:00 PM on the 1st Thursday of every month through 12:00 PM on Friday.  However, many office computers are not turned on or available for software updates during time.  As a result, many computers are not receiving necessary software updates needed to maintain the security of our computers, systems and networks.

Why Software Updates are Necessary

Installing software updates regularly is important for several reasons

Keeps your computer secure

Most updates include security updates to block vulnerabilities an attacker could use to gain access to your computer

Keeps your data protected

Many updates block malware, spyware and ransomware that can lock or delete your data

Keeps your computer compatible

Often updates keep software on your computer compatible with other systems on the network

Keeps your computer current

New features are released through software updates

What to Expect

Before the Maintenance Window

Notifications

Information Technology will post the maintenance notification to the IT System Status Page

Click here to learn how to subscribe to updates from the IT System Status Page

Manually Install Updates

You can start the software update process as soon as you see the notifications

Note: Software Updates will not install automatically before the scheduled and communicated maintenance window.

During the Maintenance Window

Updates will begin automatically

During the maintenance window, your computer will automatically begin installing any missing software updates as soon as it is powered on and connects to the internet or UNW's network.
Note: Your UNW computer does not need to be connected to the UNW Network, it only needs to be turned on and connected to the internet. 

Reboot when updates are complete

Once updates are complete, you will be prompted to reboot your computer; you can choose to defer this reboot for up to 4 hours.

After the Maintenance Window

Questions or Issues?

If you have any questions, comments, issues or concerns please contact the IT Service Desk by email servicedesk@unwsp.edu or call the Service Desk at 651-631-5699. 

Note: Software Updates will not automatically install outside of the scheduled and communicated maintenance window.



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